RESERVATIONS

A deposit of 50% is required at the time of booking and balance should be paid prior before arrival or on arrival.

CHECK-IN/CHECK-OUT POLICY:

Rates quoted are based on check-in date and length of stay shown. Should you depart early prior to the departure date confirmed for any reason, hotels may impose an early departure fee.

RATES RULES/RESTRICTIONS:

Rates are confirmed in the currency of the country in which the hotel is located unless otherwise specified in your e-mail confirmation details. Rates confirmed are for the number of occupants listed in your e-mail confirmation, per room, per night and do not include additional charges for extra people and will apply only to rooms booked as part of this reservation.

Applicable taxes, service charges, and value added tax (VAT), if applicable, will be added to the hotel bill unless indicated as a package feature. The taxes, service charges and value added tax shown on your e-mail confirmation are those currently in effect. Taxes, service charges, etc. are subject to change without notice according to local law.

PAYMENT POLICY:

Payment should be made payable to:

COOPERATIVE BANK

ACCOUNT NAME: MOUNT KENYA LEISURE LODGE 2006 LTD

ACCNT NO: 01148129686300

BRANCH: NYERI BRANCH

PAY-BILL NUMBER: 350701

ACCOUNT: MOUNT KENYA LEISURE

*Forward confirmation message to +254 (0) 715-724-381

CANCELLATION POLICY:

In case of cancellation of a booking, The charges will be as follows:

  • No show- 100% of the invoice amount.
  • cancellation 1- 7 days prior to arrival- 75 % of the invoice amount.
  • cancellation 8- 14 days prior to arrival- 50 % of the invoice amount.
  • cancellation 15 days and above prior to arrival- 25 % of the invoice amount.

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